Shipping & Returns
Shipping
At this time Guru Tyres does not facilitate the shipping of tyres too addresses outside of our fitting agent network.
Shipping to our fitting agents is included in the purchase price when purchasing two or more tyres.
When purchasing a single tyre shipping of $12 will be added to the price of purchase.
In the event customers select and purchase incorrect tyres or change their mind about a purchase, the cost of return shipping will be deducted from any refund given.
Returns & Refunds Policy
By purchasing tyres online you are forgoing the expert opinion of a tyreshop to assess and advice you on your vehicle’s particular needs.
You as the purchaser are responsible for selecting products that are Legal, Safe and up to Warrant of Fitness standards for your particular individual circumstance.
The link below has details of the Rules and Regulations governing tyres
Guru Tyres will meet all of its obligations under the Consumer Guarantees Act in regards to faulty or damaged goods.
If you learn after purchase that the goods are not suitable for your individual application, in good faith, we will provide you with alternates that do meet your needs (any cost variation to be paid by the purchaser or refunded as per below).
If we are unable to provide alternatives that meet your needs, we will provide a refund if the following conditions are met.
• Tyres are returned in brand new condition
• Tyres have not been fitted to rims
• Tyres are returned within 10 working days of the scheduled fitting date
Refunds will be less shipping and restocking fees (varies by brand) and return shipping costs if applicable.
Refunds will be processed once the goods have been returned to our distribution hub at
Guru Online
24 Cavendish Dr
Papatoetoe
Auckland 2104